Full marks for Rathwood team

18Jul12

Rathwood among Best 100 shops in Ireland

Rathwood among best 100 stores in Ireland - Retail Excellence AwardsRetail Excellence Ireland mystery shoppers have given full marks to Rathwood, placing the Tullow shopping, restaurant and activity centre among the Best 100 stores in the country.

The mystery shopper visited Rathwood to assess customer service, friendliness, attention to detail and the overall shopping experience, as part of the first round of the Retail Excellence Ireland Awards 2012. The second round of the selection process is currently under way and the Top 50 stores in Ireland will be revealed in September.

While Rathwood has made it to the Top 100 stores before, this is the first time the mystery shopper awards the shopping and activity centre with a 100% score. “We are thrilled with the result,” says Rathwood director James Keogh.  “It is an amazing result and credit to our staff’s hard work, professionalism and attitude. We are delighted with the feedback and we’d love to make it to the Top 50 stores in the country.”

The Irish Retail Awards reward excellence in practice across the retail industry in Ireland. The Awards were established in 1997 by Retail Excellence Ireland to promote best practice standards in the retail industry and it is the largest awards programme of its type, boasting over 600 total entries annually.

The 2012 Awards will be presented to retail stores, companies and individuals who best demonstrate evidence of outstanding practice in retail and which makes a positive difference to the retail experience being delivered to the Irish consumer.



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